Privacy Policy

At Gogo Holiday Ltd, trading as Gogo, we respect your privacy and are committed to protecting your personal data in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.

1. Who We Are

Gogo Holiday Ltd operates Gogo, a Destination Management Company and Travel Agency providing travel planning, booking, and event management services.

If you have any questions about this policy or how we handle your data, please contact us at:

2. What Personal Data We Collect

We may collect and process the following types of information:

  • Identity & Contact Data: Name, email, phone number, address, passport or ID details.
  • Booking Information: Travel dates, preferences, itinerary details, special requests, and payment information.
  • Communications: Inquiries, emails, or feedback you send us.
  • Website Usage Data: IP address, device type, browser type, pages visited, and cookies.

3. How We Use Your Data

We process your data to:

  • Arrange and manage your bookings and travel services.
  • Communicate with you about reservations, special requests, or support.
  • Improve our website and services.
  • Send you relevant promotions or newsletters, if you have consented (opt-out anytime).
  • Comply with legal and regulatory obligations.

Legal basis: We process data based on your consent, to perform contracts with you, comply with the law, or pursue our legitimate business interests.

4. How We Share Your Data

Your information may be shared with:

  • Trusted travel partners, airlines, hotels, transport operators, and local suppliers to fulfil your bookings.
  • Service providers who support our website, payment processing, and marketing.
  • Government authorities or regulators if required by law.

We do not sell or rent your personal data to third parties.

5. International Data Transfers

Because we organise global travel services, your information may be transferred to countries outside the European Economic Area (EEA). We ensure appropriate safeguards, like EU-approved standard contractual clauses, to protect your data abroad.