Terms and Conditions
Welcome to Gogo, operated by Gogo Holiday Ltd.
By using our website and booking our services, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully.
1. Company Information
Gogo Holiday Ltd, trading as Gogo, is a Destination Management Company and Travel Agency providing
travel planning, booking, event organisation, and related services.
2. Use of Website
- By using our website, you confirm that you are at least 18 years old and legally capable of entering binding contracts.
- You agree to use this website for lawful purposes only and not for any fraudulent or illegal activities.
3. Booking and Payments
- All bookings are subject to availability and confirmation.
- By making a booking, you accept responsibility for providing accurate information and making full payment as required.
- Payments must be made according to the payment terms stated in your booking confirmation or invoice.
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Prices may be subject to change due to currency fluctuations, supplier changes, or other factors beyond our control.
We will inform you of any significant changes as soon as possible.
4. Cancellations and Changes
- Cancellation and amendment policies vary depending on the travel services booked and the suppliers’ terms. These details will be communicated at the time of booking.
- Any cancellation must be requested in writing and is only effective once confirmed by us.
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Refunds, if applicable, will be processed according to the relevant supplier’s policy and may incur cancellation fees.
5. Our Responsibility
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We act as an intermediary between you and travel service providers (hotels, airlines, transport companies, event venues, etc.).
We carefully select our partners but cannot be held liable for acts or omissions of third parties.
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We are not liable for any loss, injury, accident, delay, or irregularity resulting from circumstances beyond our reasonable control,
including natural disasters, war, civil unrest, or force majeure events.
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We strongly recommend that you obtain comprehensive travel insurance to cover unforeseen events, medical emergencies, cancellations, or lost baggage.
6. Your Responsibility
- You are responsible for complying with passport, visa, and health requirements for your travel destination.
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You must provide accurate information and promptly communicate any special requests or important information that may affect your travel plans.
- You agree to behave responsibly and respect local laws and customs during your trip.
